Event Day Staffing - Birmingham City Football Club

Recruiting Now


Executive Catering Assistant

Term: Home Matchdays and Events as required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: National Minimum Wage

Application closing date: 30/04/2014

Are you looking for part time work? Whatever your circumstances are, here is a great opportunity to work in a fun, fast-paced environment and earn extra income. We are currently looking for enthusiastic and reliable individuals to work within our award winning Executive Catering service at St. Andrew’s for the 2013/14 season. With suites and lounges in three stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We are recruiting for conference and waiting staff, which includes serving a range of drinks including alcoholic beverages and first class food. Responsibilities include: • Providing and maintaining a high standard of customer service • Taking orders and serving food and drinks in one of our corporate areas • Ensuring company policies, hygiene, health and safety are followed. The ideal candidate will be well presented, polite, confident, friendly and should be prepared to work well under pressure in a busy, quality driven environment. There are opportunities for development within the company for candidates who shine. If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. Once you create an account your details are saved on our database therefore enabling you to apply for additional roles. Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.

Academy Administration Manager

Term: Permanent

Location: Wast Hills Training Ground, Redhill Road, Kings Norton, Birmingham, B38 9EL

Salary: circa £25,000

Application closing date: 27/04/2014

Birmingham City Football Club is currently looking for an Academy Administration Manager to work with our Academy based at our Training Grounds in Kings Norton.

Term: Permanent

Location: Wast Hills Training Ground, Redhill Road, Kings Norton, Birmingham, B38 9EL

Hours of the role: Full-Time (Hours are set to meet the needs of the business and will be a minimum of 37.5 hours per week)

 Purpose of the post:

  • To provide administrative and operational support to the Academy Manager and the Academy Management Team ensuring the effective smooth running of the programme at all times through the appropriate systems and processes.

 Scope of duties:

  • Communicate and promote the Academy culture creating an elite environment for the development of young players.
  • Provide administrative and operational assistance to the Academy Manager to effectively run the Academy programme.
  • Provide an administrative lead for the Academy Programme. 
  • Creation of reports in preparation for meetings as required.
  • To project manage the production of the Clubs yearly Academy Performance Plan (APP).
  • To project manage the EPPP audit tool and the processes surrounding the audit process.
  • Management of Performance Management System (PMA) and undertake the role of super user for liaison with its provider.
  • Manage the U9-U21 player report schedule within the PMA system.
  • Coordinate of the HR function within the Academy Department in liaison with the HR Manager.
  • Creation of player files for newly registered players though the Academy Recruitment Department.
  • Maintain the electronic database of all players and staff ensuring adequate measures are put in place to update the information regularly. 
  • Maintain the paper database of all players and staff ensuring adequate measures are put in place to update the information regularly.
  • Assist in the production of the required documentation required for TMS international clearance data, undertaken in liaison with the Club Secretary and Academy Recruitment Manager.
  • Collection and verification of all staff expenses and claims prior to authorisation from the Academy Manager.
  • Lead the EPPP meeting schedule and subsequent creation, recording and distribution of minutes.
  • Co-ordinate the end of season procedure for all the Development Phases in liaison with the Academy Management Team.
  • Management of Youth Development forms.
  • Design and production of relevant forms as requested by Academy staff.
  • Management of the meeting schedules, agenda’s and minutes in line with EPPP requirements.
  • Internal communication to include a weekly activity sheet.
  • Management of the purchase ordering system (PO) and associated invoices and forms as required.
  • Production player recommendation files submission to the Club Secretary.
  • Manage International selection administration in liaison with the football administration department. Coordinate the update of the Academy website (www.bcfcacademy.com) and the Academy twitter account (@bcfcacademy) as required and provide the club’s media department any relevant news article for the main club site (www.bcfc.com).
  • Co-ordination and preparation of the Academy Brochure in liaison with the Academy Management Team.
  • Secretarial duties to include answering the phone, taking messages.
  • Ensure the well being of Academy players at all times liaising with the Club’s Head of Safeguarding on all safeguarding related matters.
  • Liaison with parents and third parties associated with the Academy Programme.
  • Provide a positive image of the Academy programme at all times.
  • Ensure the Academy facility is kept tidy at all times.
  • Assist where necessary other members of the department.
  • Provide a high level, professional appearance at all times.
  • Any other duties as deemed by the Academy Manager.
  • This job description sets out current duties of the post that may vary from time to time without changing the general character of the post or the level of responsibility.

PERSON SPECIFICATION:

Academic

Essential

  • Educated to Degree level or equivalent, or relevant experience

Desirable

  • ECDL or appropriate IT software qualifications

Skills, Knowledge and Experience

Essential

  • Experience working in a PA or executive administrative capacity
  • Experience of leading (project managing) key processes within an organisation
  • Experience of working to, and ensuring, quality standards

Desirable

  • Experience of working with football regulations or within a football environment
  • Experience/knowledge of the Elite Player Performance Plan (EPPP)
  • Experience of developing marketing materials
  • Experience of organizing events
  • Experience of purchasing office stationery or similar to a set of financial procedures. 

Attitude/Behaviours

Essential

  • Ability to apply and share knowledge and experience as appropriate
  • Demonstrative ability of interpersonal skills, with a customer-focused approach and the ability to maintain confidentiality, acting with tact and diplomacy
  • Demonstrable ability of successful meeting servicing with the ability to prepare agendas, papers and minutes.
  • Ability to provide oral and written information clearly and concisely and able to understand and explain maters arising in own area of work.
  • Ability to contribute to internal and external networks, actively seeking to build productive relationships, share information and ideas and improve working practices.
  • Ability to maintain accurate and up to date knowledge of services available in own and related areas of work, contributing to the adaptation of services and systems to meet customers’ needs and helps to identify ways of improving standards.
  • Ability to apply attention to detail, to ensure that information is recorded, monitored and analysed appropriately.
  • Uses appropriate levels of IT skills to enable best use of available information and communications as necessary for the post:
  • MS Office
  • Intranet/Web/Internet
  • Electronic Diary
  • Ability to deal with difficult situations and confidential matters according to policy and procedures, referring to others where necessary and appropriate.
  • Ability to provide guidance and support to small groups of staff to aid their understanding of e.g. systems, polices, etc.  

Desirable

  • Excellent English language skills and the ability to write for a variety of audiences; experience of producing newsletters, annual reports or similar documents
  • Ability to set up and maintain accurate records, and analyse data, identifying patterns and trends through effective use of management information.
  • Ability and willingness to be flexible and to adapt to change.
  • Ability to undertake health and safety duties and responsibilities appropriate to the post.
  • Ability to create realistic plans to achieve own deadlines and objectives and those of the department, effectively managing workload and prioritising own work; continually reviewing progress to improve efficiency and effectiveness.
  • Ability to distinguish between the need to make a decision and when to defer, also contributes to the decision making of others by providing relevant information and opinions.
  • Ability to establish basic facts by carrying out appropriate enquiries and analyse problems to identify their cause, considering all possible solutions to identify those which offer wider benefits.

 Personal Characteristics

  • Organised
  • Resilience
  • Enthusiastic
  • Flexible

There will be a 2-stage interview process.  The first interview will be a short-listing interview consisting of a brief interview.  Successful candidates at this stage will then be invited to a further interview where they will be required to give a short presentation and undertake a variety of administration task type tests.

Applicants must be eligible to live and work in the UK.

Birmingham City F C is an equal opportunities employer and welcomes applications from all sectors of the Community.

Match Day Chef

Term: Home Matchdays and Events as required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: Dependent on Experience

Application closing date: On going.

Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday catering is of the very highest standard. We are currently looking for a number of chefs who can help us cover home matches and events during 2013/ 14 season. The role entails preparation of food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

Responsibilities include:

• Assisting the Executive Chef in food preparation maintaining high culinary standards

• Ensuring that dishes are prepared and served on time

• Making sure that all the items of food offered to our customers on the menus are available

• Kitchen is to be kept in a clean and workable condition at all times

• Ensuring all company policies, hygiene, health and safety regulations are followed at all times

The ideal candidate will be hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment. The candidate that takes on this role will have some previous experience of working in a professional kitchen and will be passionate about their career path and looking to learn as much as possible.

If this post interests you then please fill in our online application form which has been designed to be quick and easy for you to use. Once you create an account your details are saved on our data base therefore enabling you to apply for additional roles.

Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.

Bar Assistant

Term: Home Matchdays and Events as Required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: National Minimum Wage

Application closing date: On going.

We are looking for enthusiastic and reliable individuals to work within our award winning Executive Catering service at St. Andrew’s for the season.

 

With suites and lounges in three stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. 

 

We have a keen interest in particular candidates with previous bar staff experience serving a range of drinks including alcoholic beverages however training will be provided.

 

The main responsibilities of the role include:

 

  • Providing and maintaining a high standard of customer service
  • Ensuring company policies, hygiene, health and safety are followed
  • Cash handling
  • Knowledge of beverages
  • Able to work under pressure
  • Customer interaction

 

The ideal candidate will be well presented, polite, confident and friendly.  Previous bar experience an advantage, as well as being able to work well under pressure in a busy, quality driven environment.  If this is you, we are looking forward to receiving your application!

Applicants must be over 18 and be happy to work with alcohol. 

If you need any assistance completing your application and or you do not have a PC or access to the internet please contact HR.  

Applicants must be eligible to live and work in the UK. 

 

Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

Kitchen Porter

Term: Home Matchdays and Events as required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: National Minimum Wage

Application closing date: On going.

Birmingham City Football Club is looking for a number of Kitchen Porters to cover matches and events on an ad hoc basis over the 2013/14 Season. Kitchen Porters assist the back and front of house operations by providing an excellent level of cleanliness, and that turnaround of crockery and cutlery is efficient to ensure food and service is given to customers at all times. Typical hours will be 4pm until midnight in the evenings and weekends so you must be prepared to work and commute at unsociable hours. However, on occasion you may be requested to cover other shifts to cover for holidays etc. The main responsibilities of the role are: • To keep the Kitchens clean and hygienic at all times • To be responsible for the cleaning of back of house areas to the highest standard during the shift period • To have responsibility for the removal of rubbish from the kitchen areas and the correct and appropriate storage in the loading bay. • To continuously replenish paper rolls and fill soap dispensers throughout the kitchen areas during the shift • To be responsible for taking the clean cutlery and crockery between event rooms, kitchens and dish wash area. • To assist with deliveries and help the Head Porter. The ideal candidate must be hard working and proactive in an extremely busy environment. If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. Once you create an account your details are saved on our database therefore enabling you to apply for additional roles if you wish. Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.