Event Day Staffing - Birmingham City Football Club

Recruiting Now


Bar Assistant 14/15 Season

Term: Home Matchdays and Events as Required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: National Minimum Wage

Application closing date: On going.

We are looking for enthusiastic and reliable individuals to work within our award winning Executive Catering service at St. Andrew’s for the season.
With suites and lounges in three stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We have a keen interest in particular candidates with previous bar staff experience serving a range of drinks including alcoholic beverages however training will be provided.

The main responsibilities of the role include:
• Providing and maintaining a high standard of customer service
• Ensuring company policies, hygiene, health and safety are followed
• Cash handling
• Knowledge of beverages
• Able to work under pressure
• Customer interaction
The ideal candidate will be well presented, polite, confident and friendly.  Previous bar experience an advantage, as well as being able to work well under pressure in a busy, quality driven environment.  If this is you, we are looking forward to receiving your application!

Applicants must be over 18 and be happy to work with alcohol.

If you need any assistance completing your application and or you do not have a PC or access to the internet please contact HR.

Applicants must be eligible to live and work in the UK.

 

Executive Catering Staff 14/15 Season

Term: Home Matchdays and events as required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: National Minimum Wage

Application closing date: On going.

Are you looking for part time work? Whatever your circumstances are, here is a great opportunity to work in a fun, fast-paced environment and earn extra income.
We are currently looking for enthusiastic and reliable individuals to work within our award winning Executive Catering service at St. Andrew’s for the 2014/15 season. With suites and lounges in three stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We are recruiting for conference and waiting staff, which includes serving a range of drinks including alcoholic beverages and first class food.
Responsibilities include:
• Providing and maintaining a high standard of customer service
• Taking orders and serving food and drinks in one of our corporate areas
• Ensuring company policies, hygiene, health and safety are followed.
The ideal candidate will be well presented, polite, confident, friendly and should be prepared to work well under pressure in a busy, quality driven environment. There are opportunities for development within the company for candidates who shine.
If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. Once you create an account your details are saved on our database therefore enabling you to apply for additional roles.
Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.
 

Match Day Chef 14/15 Season

Term: Home Matchdays and Events as required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: Dependent on experience

Application closing date: On going.

Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday catering is of the very highest standard. We are currently looking for a number of chefs, particularly pastry chefs, who can help us cover home matches and events during 2014/15 season.

The role entails preparation of food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

Responsibilities include:

• Assisting the Executive Chef in food preparation maintaining high culinary standards
• Ensuring that dishes are prepared and served on time
• Making sure that all the items of food offered to our customers on the menus are available
• Kitchen is to be kept in a clean and workable condition at all times
• Ensuring all company policies, hygiene, health and safety regulations are followed at all times.

The ideal candidate will be hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment. The candidate that takes on this role will have some previous experience of working in a professional kitchen and will be passionate about their career path and looking to learn as much as possible. If this post interests you then please fill in our online application form which has been designed to be quick and easy for you to use. Once you create an account your details are saved on our data base therefore enabling you to apply for additional roles.

Chefs can be appointed on a PAYE casual basis or on a self-employed basis, please state in your application what type of contract you would prefer.

Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.

Match Day Hosting Staff 2014/15

Term: Matchdays

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: £50 per session

Application closing date: On going.

We are looking to recruit a number of Hosts and Hostesses to work within the prestigious hospitality areas of St. Andrew’s Stadium. Hosts ensure that our corporate guests receive the best customer service possible.  Birmingham City FC welcomes over a thousand corporate guests on home match-days and has received awards for its match day hospitality. Working on a seasonal basis on match days (and possibly at other events as and when required) the successful applicants will be required to help deliver a first class service to our guests and offer support and assistance to aid the overall enjoyment of their day at St Andrews ensuring that guests have a memorable unique experience during their visit to the Club.

The role will primarily include offering general assistance and good customer service to our guests during the busy run up to kick-off during the match and post-match ensuring our clients receive satisfactory service and attention at all times. Duties will include welcoming customers attending St. Andrew's on their arrival to the Stadium on match-day/s; directing guests to the relevant area, offering a helpful service at all times, answering questions or queries, directing their queries where necessary, and delivering the highest standard of customer service at all times.

Successful applicants will need to display:-

  • Enthusiasm and confidence
  • Excellent Customer Service Skills
  • Diplomacy
  • Good communication skills
  • The ability deal with difficult situations
  • Smart appearance (uniform will be provided)

We are looking for people who are would like to work for the majority of home matchdays. The standard shift is approximately five hours. Times are flexible as it depends on our clients needs. Hours are subject to change in line with the fixtures.

Birmingham City Football Club is an equal opportunities employer and welcomes applications from all sectors of the community.

Sales Assistant 14/15 Season

Term: Casual (as and when required)

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: Dependent on age

Application closing date: On going.

A fantastic opportunity has arisen to work within our ticketing and retail department based at St. Andrew’s Stadium.

We are looking for a highly motivated individuals to assist with the running of the BCFC retail outlet(s) on an ad hoc basis when required, predominately on home match days only which may lead to a full time position for the right candidate. The overall aim is to achieve and increase in store sales and experience to all customers. The nature of the job will also include working within any of our other retail outlets and performing all retail duties.

The role will include:

  • To offer first class service to all customers, providing assistance wherever possible
  • Serving customers to tickets and merchandise
  • Assisting customers with queries on the shop-floor
  • Merchandising, ticketing and tagging stock items
  • Operate a register in accordance with BCFC procedures (after training)
  • Keeping all areas of the shop, including back of house, clean and tidy at all times
  • Assisting with the receipt and counting in of deliveries
  • Assisting with Mail Order queries
  • To answer telephone calls as quickly and efficiently as possible
  • Picking of customer orders received through Mail Order
  • Printing of replica shirts (after training)
  • Working knowledge of products that BCFC stock to facilitate additional sales.
  • To be pro-active in the prevention of customer complaints from all sides of the business
  • To make sure you represent Birmingham City Football Club in a professional manner at all times.
  • Working in the call centre as and when required

BCFC is an equal opportunities employer and welcomes applications from all sectors of the community.