Event Day Staffing - Birmingham City Football Club

Recruiting Now


Academy Coaches 2015/16 Season

Term: Self Employed

Location: Wast Hills Training Ground, Redhill Road, Kings Norton, Birmingham, B38 9EL

Salary: Dependent On Experience

Application closing date: 24/04/2015

A number of coaches are required across the Foundation and Youth Development Phases in an our elite Academy department.

A coach working within these phases would require a U.E.F.A B coaching licence and completion of Youth Modules 1 and 2 together with a Full UK Driving license. In addition a UEFA A licence and/or FA Youth Module 3 would be preferable. Birmingham City FC seek to discover coaches able to deliver with enthusiasm and energy, whilst also meeting the following criteria:-

  • Experience working with elite players.
  • Understanding of teaching and learning strategies.
  • Computer literate. 
  • Excellent communication skills. 
  • Understanding / experience of growth and maturity within young players.
  • Able to demonstrate a desire to develop their coaching knowledge through course access and CPD. 

Successful candidates will be subject to an enhanced DBS check before commencing in their role.

Academy Foundation/youth Development Coach 2015/16 Season

Term: Self Employed

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: Dependent on Experience

Application closing date: 24/04/2015

A number of part time coaches are required across both the Foundation and Youth Development  phases, for coaching in an elite Academy department.

ESSENTIAL REQUIREMENTS

  • UEFA B License
  • Youth Modules 1/2/3
  • Full UK Driving license
  • Computer literate with excellent communication skills and the desire to develop coaching function within the academy along with high expectation levels
  • Previous role within a professional football Academy
  • Experience of working with elite players in one of the development phases

DESIRABLE

  • UEFA A License
  • Advanced Youth Award
  • Knowledge of the requirements held within the EPPP

 

*Applicants must be eligible to live and work in the UK.  This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974

 

 

Bar Assistant 14/15 Season

Term: Home Matchdays and Events as Required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: National Minimum Wage

Application closing date: On going.

We are looking for enthusiastic and reliable individuals to work within our award winning Executive Catering service at St. Andrew’s for the season.
With suites and lounges in three stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We have a keen interest in particular candidates with previous bar staff experience serving a range of drinks including alcoholic beverages however training will be provided.

The main responsibilities of the role include:
• Providing and maintaining a high standard of customer service
• Ensuring company policies, hygiene, health and safety are followed
• Cash handling
• Knowledge of beverages
• Able to work under pressure
• Customer interaction
The ideal candidate will be well presented, polite, confident and friendly.  Previous bar experience an advantage, as well as being able to work well under pressure in a busy, quality driven environment.  If this is you, we are looking forward to receiving your application!

Applicants must be over 18 and be happy to work with alcohol.

If you need any assistance completing your application and or you do not have a PC or access to the internet please contact HR.

Applicants must be eligible to live and work in the UK.

 

Executive Catering Staff 14/15 Season

Term: Home Matchdays and events as required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: National Minimum Wage

Application closing date: On going.

Are you looking for part time work? Whatever your circumstances are, here is a great opportunity to work in a fun, fast-paced environment and earn extra income.
We are currently looking for enthusiastic and reliable individuals to work within our award winning Executive Catering service at St. Andrew’s for the 2014/15 season. With suites and lounges in three stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We are recruiting for conference and waiting staff, which includes serving a range of drinks including alcoholic beverages and first class food.
Responsibilities include:
• Providing and maintaining a high standard of customer service
• Taking orders and serving food and drinks in one of our corporate areas
• Ensuring company policies, hygiene, health and safety are followed.
The ideal candidate will be well presented, polite, confident, friendly and should be prepared to work well under pressure in a busy, quality driven environment. There are opportunities for development within the company for candidates who shine.
If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. Once you create an account your details are saved on our database therefore enabling you to apply for additional roles.
Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.
 

Hr Administrator

Term: Permanent Part Time

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: £15,600 for 30 Hours per week

Application closing date: 24/04/2015

Do you have qualifications or experience in HR or Administration?  Are you obsessive about attention to detail?  Do you have a confident 'can do' attitude?  Do you possess excellent IT and computer skills? 

Birmingham City Football Club are looking for a enthusiastic and ambitious HR Administrator to work part time (30 hours per week) alongside their Head of HR.

This role may suit a recent HR graduate with excellent administration skills looking for their first step on the career ladder or an excellent administrator looking to develop in HR.  There is scope in the future for the role to ultimately develop into an HR advisory role.  The successful candidate must be able to demonstrate the absolute importance of confidentiality and data protection.

Duties will include (but not limited to):

  • Provide basic advice on the policies and procedures to staff and managers
  • Manage general recruitment inbox and send appropriate responses accordingly
  • Manage the ongoing administration for the recruitment of casual workers from the application stage through to appointment
  • Assist the Head of HR or other line managers to with recruitment as required
  • Dealing with administration for all new starters (both permanent and casual) including entering personal information onto relevant HR and Time & Attendance system, checking ID/eligibility to work, ordering ID passes.
  • Create personal files for all new starters and ensure that all necessary documentation is present and correctly completed
  • Verify DBS checks as and when required
  • Assist the HR Manager with inductions for new starters
  • Sending out contracts, reference checks and right-to-work
  • Monitoring holidays, lieu time, sickness and all other absence within the business and ensuring relevant systems and payroll are informed
  • Assist with meetings with employees and line managers where necessary, taking notes where necessary
  • Manage all work experience requests and send out starting letters and work schedules accordingly
  • Maintain employee and general files
  • General administrative duties such as copying, filing, phone answering, performing diary management and dealing with confidential and sensitive information
  • Maintaining all information in regard to benefits for employees
  • Dealing with basic HR queries
  • Taking minutes in disciplinary and grievance meetings and sending out relevant correspondence
  • Ensuring appropriate steps are taken to ensure leavers are exited from the business and drafting resignation acceptance letters
  • Ensure appropriate security for all HR-related information at all times
  • Ensuring timely and accurate completion of all documentation and ensure that all relevant data is kept up to date and maintained
  • Collating and producing ad-hoc reports from the HR system
  • Arranging, organising and co-ordinating training
  • To assume responsibility for other tasks and projects which may arise or be delegated from time to time.
  • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
  • Any other duties as deemed necessary by the Head of HR.

Person Specification

Qualifications

Essential Requirements

  • A good standard of education (e.g. GCSE’s or equivalent including Maths and English)

Desirable Requirements

  • HR, Administration or related qualification or relevant equivalent experience

Skills & Abilities

Essential Requirements

  • Ability to work to deadlines and within defined standards
  • Ability to compose and produce standard letters and reports using IT applications (Word, Excel, Powerpoint, Outlook).
  • Excellent Administration skills
  • Ability to multi-task
  • Must have keen attention to detail
  • Must possess excellent written communication skills including good grammar and spelling
  • Ability to communicate effectively with internal and external contacts at all levels
  • Ability to deal sensitively and appropriately with confidential information
  • Ability to undertake notes/minutes at meetings
  • Ability to undertake routine calculations
  • Ability to undertake general office practices and procedures
  • Skilled in prioritising workload, time management and dealing with conflicting priorities

Desirable Requirements

  • Experience of Human Resources administration
  • Experience of producing accurate employment/contractual documentation and correspondence
  • Experience of using a Human Resources IT system
  • Ability to undertake research

Personal Qualities

  • Tenacity, ability to adapt to a constantly changing work environment
  • Demonstrate the ability to mix with different departments effectively communicating and distributing information
  • Self-starter with high integrity and ethical behaviour
  • Empathetic
  • Highly organised

Special Conditions

  • Flexibility with working hours required to meet demands of the role
  • Applicants must be eligible to live and work in the UK
  • Full and clean UK driving licence is desirable

Only applicants that meet the above criteria will be considered for the role.

Applicants will be required to undertake a competency based interview and a variety of administration tests as part of the recruitment process.

Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, pension, life assurance 2 x salary, free car parking, two free season tickets and membership to Blues Loyalty Scheme.  If you offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

Please note, the application closing date for this role is midnight on Friday 24th April 2015.

Applicants must be eligible to live and work in the UK. Under the Disclosure and Barring Service and in accordance with the Club’s own rules regarding Safeguarding the post-holder will be required to meet minimum criteria regarding Safeguarding and a Disclosure and Barring Check will be required in this post.  Exceptions Order to Rehabilitation of Offenders Act 1974 applies.

Birmingham City F C is an equal opportunities employer and welcomes applications from all sectors of the Community.

Match Day Chef 14/15 Season

Term: Home Matchdays and Events as required

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: Dependent on experience

Application closing date: On going.

Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday catering is of the very highest standard. We are currently looking for a number of chefs, particularly pastry chefs, who can help us cover home matches and events during 2014/15 season.

The role entails preparation of food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

Responsibilities include:

• Assisting the Executive Chef in food preparation maintaining high culinary standards
• Ensuring that dishes are prepared and served on time
• Making sure that all the items of food offered to our customers on the menus are available
• Kitchen is to be kept in a clean and workable condition at all times
• Ensuring all company policies, hygiene, health and safety regulations are followed at all times.

The ideal candidate will be hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment. The candidate that takes on this role will have some previous experience of working in a professional kitchen and will be passionate about their career path and looking to learn as much as possible. If this post interests you then please fill in our online application form which has been designed to be quick and easy for you to use. Once you create an account your details are saved on our data base therefore enabling you to apply for additional roles.

Chefs can be appointed on a PAYE casual basis or on a self-employed basis, please state in your application what type of contract you would prefer.

Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.

Match Day Hosting Staff 2014/15

Term: Matchdays

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: £50 per session

Application closing date: On going.

We are looking to recruit a number of Hosts and Hostesses to work within the prestigious hospitality areas of St. Andrew’s Stadium. Hosts ensure that our corporate guests receive the best customer service possible.  Birmingham City FC welcomes over a thousand corporate guests on home match-days and has received awards for its match day hospitality. Working on a seasonal basis on match days (and possibly at other events as and when required) the successful applicants will be required to help deliver a first class service to our guests and offer support and assistance to aid the overall enjoyment of their day at St Andrews ensuring that guests have a memorable unique experience during their visit to the Club.

The role will primarily include offering general assistance and good customer service to our guests during the busy run up to kick-off during the match and post-match ensuring our clients receive satisfactory service and attention at all times. Duties will include welcoming customers attending St. Andrew's on their arrival to the Stadium on match-day/s; directing guests to the relevant area, offering a helpful service at all times, answering questions or queries, directing their queries where necessary, and delivering the highest standard of customer service at all times.

Successful applicants will need to display:-

  • Enthusiasm and confidence
  • Excellent Customer Service Skills
  • Diplomacy
  • Good communication skills
  • The ability deal with difficult situations
  • Smart appearance (uniform will be provided)

We are looking for people who are would like to work for the majority of home matchdays. The standard shift is approximately five hours. Times are flexible as it depends on our clients needs. Hours are subject to change in line with the fixtures.

Birmingham City Football Club is an equal opportunities employer and welcomes applications from all sectors of the community.

Sales Assistant 14/15 Season

Term: Casual (as and when required)

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: Dependent on age

Application closing date: On going.

A fantastic opportunity has arisen to work within our ticketing and retail department based at St. Andrew’s Stadium.

We are looking for a highly motivated individuals to assist with the running of the BCFC retail outlet(s) on an ad hoc basis when required, predominately on home match days only which may lead to a full time position for the right candidate. The overall aim is to achieve and increase in store sales and experience to all customers. The nature of the job will also include working within any of our other retail outlets and performing all retail duties.

The role will include:

  • To offer first class service to all customers, providing assistance wherever possible
  • Serving customers to tickets and merchandise
  • Assisting customers with queries on the shop-floor
  • Merchandising, ticketing and tagging stock items
  • Operate a register in accordance with BCFC procedures (after training)
  • Keeping all areas of the shop, including back of house, clean and tidy at all times
  • Assisting with the receipt and counting in of deliveries
  • Assisting with Mail Order queries
  • To answer telephone calls as quickly and efficiently as possible
  • Picking of customer orders received through Mail Order
  • Printing of replica shirts (after training)
  • Working knowledge of products that BCFC stock to facilitate additional sales.
  • To be pro-active in the prevention of customer complaints from all sides of the business
  • To make sure you represent Birmingham City Football Club in a professional manner at all times.
  • Working in the call centre as and when required

BCFC is an equal opportunities employer and welcomes applications from all sectors of the community.

Social Media Coordinator

Term: Permanent Full Time

Location: St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary: £14,000 per annum

Application closing date: 24/04/2015

A new position, you'll be tasked with assisting the Digital & Social Media Manager in creating and continually developing the Social Media Strategy and be responsible for its implementation and developing timely market leading social media content.

Duties will include (but not limited to):

  • Implement a blog calendar, gaining and uploading content from sponsored users and partner organisations
  • Develop and maintain all social media accounts, including Facebook, Twitter, Instagram, YouTube, Pinterest and company Blog, with inspirational and exciting content
  • To keep abreast of all developments and technological advancements in relation to current Social Media
  • To identify and accommodate any new trends in the Social Media domain into the Club’s Social Media strategy
  • Take ownership of the social media calendar with events and topics throughout the year
  • Generate inspiring and creative ideas for competitions and initiatives
  • Monitor competitor activity and keep up to date with social media trends
  • Provide monthly statistics on social media interaction for management purposes
  • Provide strategic, administrative, home and away matchday assistance to the Media and Communications department
  • Oversee all press accreditation for fixtures at St. Andrew’s and facilitating any requests visiting media may have both in the build up to and on a home matchday and for away games
  • Produce a variety of press releases for both internal (website and matchday programme) and external (local and potentially national media) publication in order to gain positive PR for the football club
  • Maintain and develop good working relationships with all media.
  • To liaise across the Club, Ladies Club and Community to find newsworthy stories and compose a variety of press releases in club style for both internal and external publication.
  • To assist the Head of Media and Communications at major events that attracts a large media presence including press conferences.
  • To occasionally assist with club coverage at player or mascot community appearances.
  • As and when required liaise with other departments at the football club to assist with their publicity needs.
  • Generate ideas to help the club gain positive PR.
  • Occasional contribution to the official match day programme.
  • To handle and appropriately address any queries coming into the Media and Communications department on a daily basis.
  • Any other duties as reasonably required.

Match related duties:

Home Games

  • Oversee the accreditation process.
  • Provide press box assistance to the Head of Media and Communications during the match.
  • Maintain regular flow of social media updates throughout the match
  • Assist with other Media and Communication duties at the stadium.

Away Games

  • Maintain regular flow of social media updates throughout the match
  • Assist with other Media and Communication duties as required

PERSON SPECIFICATION

Qualifications

Essential Requirements

  • A good standard of education (e.g. GCSE’s or equivalent including Maths and English)

Desirable Requirements

  • Degree in Media or Journalism or relevant experience
  • Other software related qualifications

Skills & Abilities

Essential Requirements

  • Must possess an excellent understanding of appropriate content formats for each platform
  • Have a strong understanding of social media strategies and the importance of social media in online marketing
  • Will be able to source, research and produce fresh content for all channels on a daily basis to engage with our followers
  • Be responsible for the management and timing of all posts
  • Have strong communication skills for answering any customer queries and engaging with our followers online
  • Have strong writing abilities and a keen eye for sourcing images
  • Be able to generate creative ideas to gain more followers across our Social Media channels
  • Be able to work within a small team towards deadlines
  • Excellent written English skills

Desirable Requirements

  • Proven commercial skills in all social channels including Facebook, Twitter, and Instagram
  • Ability to edit with Final Cut Pro/Adobe Premier
  • Camera skills and the ability to film or host post match interviews

Personal Qualities

  • Must be able to demonstrate passion for social media
  • The ability to use your own initiative
  • Must adhere to confidentiality and data protection procedures at all times

Special Conditions

  • Flexibility with working hours required to meet demands of the role
  • Applicants must be eligible to live and work in the UK
  • Full and clean UK driving license and access to own transport essential

Only applicants that meet the above criteria will be considered for the role.

Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, pension, life assurance 2 x salary, free car parking, two free season tickets and membership to Blues Loyalty Scheme.  If you offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

Anyone interested should apply online at the following link https://birmingham-city-fc.eventdaystaff.co.uk/welcome.php

Birmingham City F C is an equal opportunities employer and welcomes applications from all sectors of the Community.